Introduction To Etiquette

Course Title:INTRODUCTION TO ETIQUETTE
Course Code:[ITEP01]
Instructor:Shikha Choda
TopicCourse Outline
Day 1Foundations of Etiquette
  • Introduction to Etiquette and Its Significance
  • Basics of Social Graces and Courtesies¬†
  • Greetings and Introductions: The Art of Making a Positive First Impression
  • Handshakes and Eye Contact: Building Confidence in Social Interactions
Day 2Dining Etiquette
  • Principles of Table Settings: Formal and Casual
  • Proper Utensil Identification and Usage
  • Principles of Table Settings: Formal and Casual
  • Proper Utensil Identification and Usage
Day 3Mealtime Manners
  • Seating Arrangements and Dining Protocol
  • Navigating Business and Formal Dining Situations
  • Seating Arrangements and Dining Protocol
  • Navigating Business and Formal Dining Situations
Day 4Communication Etiquette
  • Effective Verbal and Non-Verbal Communication
  • Active Listening Skills
  • Effective Verbal and Non-Verbal Communication
  • Active Listening SkillS
Day 5Professional Etiquette
  • Workplace Etiquette: Interacting with Colleagues and Superiors
  • Dressing for Success: Professional Attire and Grooming
  • Networking Etiquette: Building Meaningful Professional Connections
  • Business Meeting Etiquette and Contribution Strategies
Day 6Social and Cultural Etiquette
  • International Etiquette: Navigating Different Cultures
  • Respectful and Inclusive Communication
  • Social Event Etiquette: Parties, Weddings, and Special Occasions
  • Being a Gracious Host and Guest
Day 7Technology and Social Dynamics
  • Cyber Etiquette: Online Interactions and Netiquette
  • Social Dynamics: Navigating Friendships, Cliques, and Groups
  • Etiquette in the Digital Age: Balancing Technology and In-Person Interactions
  • Handling Social Media Challenges with Tact

Course Features:

  • Presentation templates and tools
  • Personalized coaching and feedback
  • Interactive activities
  • Role-play exercises

Course Materials:

  • Reading materials and resources
  • Video and audio clips for analysis
  • Communication assessment tools
  • Presentation templates

Assessment and Certification: Participants will be assessed based on their performances, participation and a final project. A certificate of completion will be awarded to those who successfully complete the course.

Course Duration: The course spans 7 consecutive days, with each day’s session lasting approximately 1 contact hour (online) and 1 supervised self-study hour.

Target Audience: This course is suitable for individuals for anyone seeking to enhance their social skills, professionalism, and personal development.

By the end of this 7-day course, students will have a toolkit of social skills and cultural understanding that empowers them to navigate diverse social and professional landscapes with confidence, respect, and poise.

Note: The course outline is subject to change at the instructor’s discretion. Any modifications will be communicated to students in a timely manner.

COST OF COURSE : Kshs 40000/=

Payable before commencement of Course